Help with your phone, iPad or computer, from someone local who won't rush you
I'm Rick. I live in Princes Risborough and I help older people – and their families – get on with technology, one step at a time, in everyday words.
Rather not phone? Fill in a short form or send me an email.
Things people ask me to help with
- Setting up a new phone or iPad
- Making the text bigger and easier to read
- Video calling the grandchildren
- Sending photos and messages
- Sorting out email
- Getting the Wi-Fi working in every room
- Getting the printer to print
- Using the NHS App and ordering prescriptions
- Online banking and shopping, safely
- Spotting scam texts, calls and emails
- Watching iPlayer and catch-up TV
- Keeping precious photos safe
Something not on the list? Ask anyway – no question is too small. See everything I help with, and my prices.
A note from me
Technology changes so quickly that it's easy to feel left behind, and there's no shame in that at all. Even people who work in IT, like me, get stuck sometimes.
When I help you, we go at your pace. I'll explain things in everyday words, let you have a go yourself, and leave you simple written notes so you can do it again after I've gone.
Rick
What happens when you get in touch
- You call, text or fill in the form. Tell me what's bothering you. Family are welcome to get in touch for a parent or grandparent.
- We agree a time and the price. At your home, or over the phone or a video call – whichever suits you. No surprises.
- We sort it out together. Step by step, as slowly as you like, and you keep the notes.
Lessons are £25 an hour, help at home is £35 an hour, and help over the phone is £15 for half an hour. Full prices and travel
My promise to keep you safe
- I will never call you out of the blue. I only contact people who have asked me to.
- I will never ask for your passwords, PINs or bank details. If a password is needed, you type it in yourself.
- I will never ask you to buy gift cards or move money.
If anyone contacts you claiming to be The Chiltern Techie and asks for any of these, it isn't me. Hang up, and call me on 07910 202256 to check.
Fancy giving it a go?
Give me a ring or send a text. I'm happy to have a quick chat first, so you can see if I'm the right person to help.
07910 202256